Our Guarantee

The #1 Trusted Auto Body Shop in Bronx, NY

You Have Our Word

Lifetime Guarantee

That’s right! Unlike many other auto body shops that rely entirely on the warranties of the parts themselves (which come from the manufacturer), East Collision is so confident in the work we do that we are willing to back it up.

Being in an accident is incredibly stressful. It doesn’t matter whether you were at fault or not, all of the detail work involved with submitting insurance claims and ensuring that your car is back on the road in running condition can be exhausting. That is why we at East Collision are committed to giving you the peace of mind that comes with a limited lifetime written warranty on auto body repairs. The last thing that you should be worrying about when you have auto body repair work done is whether or not it is done right.

The specifics of our warranty include the following:

It guarantees that any work done will be performed by East Collision (providing that the vehicle remains in the present owner’s name). The East Collision Guarantee only applies if defects occur under normal driving conditions and not in case of accidents, abuse, misuse, or negligence. Exclusions to this guarantee include rust-through metal scratches, chips to paint from gravel or rock, and any specific additional stipulations that are listed in the itemizations below.

We only use new original parts! Parts that have been installed by East Collision are guaranteed to have been of the best quality and are subject to the guarantee of the particular supplier. East Collision will help out in handling any claims that you, the customer may have toward the supplier in question. We also guarantee that any of the parts we install are not used or refurbished parts.

East Collision guarantees a lifetime written warranty against any workmanship that is defective. This includes the application of any materials that were utilized in order to make collision repairs to avoid cracking, deterioration, or flaking as well as any welding that was done. East Collision will (at the sole option of the shop) repair and/or repaint any metalwork that needs to be redone.

East Collision also provides a lifetime written warranty on any painting-related paint or priming work that results in solvent blistering, flaking, cracking, peeling, or hazing. This lifetime warranty also applies to the decorative work (such as stripes and decals) that were done and which have peeled or flaked due to application or adhesion defects. Not included are defects caused by extreme environmental conditions. East Collision will, at its sole discretion, replaces specific decorative work as it sees fit.

*Not included are defects caused by extreme environmental conditions, fire or flood, vandalism, impacts, normal wear and tear.

East Collision also provides a lifetime written warranty on any and all mechanical repairs that they have taken care of and which pertained directly to the original collision damage. Excluded from this warranty are problems with the suspension, air condition, or other types of electrical components and/or systems. If a mechanical repair was covered by the warranty East Collision will (at its sole discretion) redo any work that it deems to be necessary.

Note: NOT included in East Collision Lifetime Written Warranty are incidental costs such as towing fees, car rental fees, assemblies, and components that are not included in this warranty (travel expenses, etc). There will be no variations to this warranty. There will also be no supplements or qualifications due to previous dealings with East Collision or expectations of the customer that may be in addition to those specifications that are listed within this warranty.

If this warranty is altered, tampered, or adjusted by anyone not specifically authorized by East Collision to do so, it will be null and void.

Finally, in every instance, this warranty is not transferable to other persons or vehicles.

Excellent
Based on 94 reviews
blerina kelmendi
blerina kelmendi
2023-09-06
East Collision Inc deserves more than 5 stars. Paul and his team are extremely helpful and very professional. I highly recommend East Collision. They made the whole process much better than I expected. The turnaround time was quick. I think the owner is genuinely kind and not out there to charge anything more than what it really costs. My impression is that the business is honest and ethical. Strongly recommend! They even detailed the car. Would 10/10 recommend! My car looks immaculate!! This service was amazing and efficient!! This is the only place to go for repairs!!!
Chris Caprio
Chris Caprio
2023-08-31
Kizzy Santana
Kizzy Santana
2023-07-27
By far truly impressed with the patience and professionalism this autonomy shop maintains. The Owner Paul such a phenomenal personality and cares alot about his customers needs. I RECCOMEND this shop to EVERYONE especially if ur looking for professional work to get done. Your car will look like u just bought it
Angela Mobley
Angela Mobley
2023-07-08
I love love love Paul! He was amazing so helpful! I can’t say enough about my experience with this company I’m forever grateful for their kindness and professionalism! I highly recommend this place for your car needs! Paul helped me with my car rental and kept me updated with everything going on with my car!
George Fitopoulos
George Fitopoulos
2023-06-12
Punctured a tire on my drive home, pulled off the next exit and luckily Paul and his crew were there to save the day. They took us right in, patched us up and sent us on our way. Best of all, the patch up job made it the entire 4 hours back home to Mass. with no issues. Highly recommend!
Erica Lopez
Erica Lopez
2023-05-30
My experience with East Collision was excellent. Paul and his team go out of their way to make sure you get the best quality service. Paul was very professional, he explained in detail the process of repairing my car, in addition handling and communicating with the insurance company. Paul provided transportation so I was be able to go to Enterprise to pick up my rental car. Also, getting and receiving updates on my car progress was very simple and painless. Overall, everything was seamless and I am very satisfied with the results of my car.I would highly recommend East Collision they are a 10 out of 10!!!!!!
Yonell Bonilla
Yonell Bonilla
2023-05-17
Paul and his team are beyond amazing. My car was hit while parked by a drunk driver that left the scene. I was super stressed as you could imagine. I went to East collision and spoke to Paul he was empathetic and very helpful. He made the process as stress-free as possible. He took care of all the paperwork and constantly kept me informed of what was going on with my car. In the end, I was very happy with the work they did on my car it looked brand new!!! I recommend this collision shop to everyone!!
Poe Tunes
Poe Tunes
2023-05-15
I'm so happy I decided to bring my car to East Collisons. This was a great experience. The owner Paul is great. He kept his word and worked with me through my situation. My car looks flawless, just like when I brought it. I highly recommend this place. You won't be disappointed.
B.X. BOMBER152
B.X. BOMBER152
2023-05-13
Can’t overstate how happy and satisfied I am with East Coast collision. I bought my Jeep with moderate damage.The work these guys did , when I came to pick up my Jeep it looked brand spanking new! Can’t say thanks enough.
Eliana Volcy
Eliana Volcy
2023-04-22
I would absolutely offer more than 5 stars if that was an option. First and foremost, I was involved in a hit-and-run. Another car hit the driver side of the car and drove off, leaving the headlight/front lamp cracked, the Hyundai Elantra's front corner of the bumper were broken off, and the front fender had a dent in it and paint chipped off, which caused the driver door to make noises whenever I opened and closed it. Nevertheless, I found this place and contacted Paul right away. Our communication flowed quickly and effectively, and Paul was helpful throughout the entire process including taking care of any insurance-related matters, given the stressful nature of the case and the fact that I was located all the way in Brooklyn, a pick-up was arranged for the car. The team performed a fantastic job fixing the car, and it returned looking as good as new when it left the lot. We had a prior issue with the third break light being burnt out and that was fixed as well! We are extremely happy and pleased to have our car back in such excellent condition, it looks better than ever! Paul and his crew are to be recommended thank you so much, and we appreciate you.

Contact Us

Phone: (718) 994-4900
Address: 2266 Tillotson Ave, Bronx, NY 10475
Click Here for Directions to East Collision Auto Body